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Patient Centered Medical Home
What is a Medical Home?
A “medical home” is a medical office where a team of healthcare professionals work together to provide a new, expanded type of care to patients.

What Your Care Team Should Do? 
  • Get to know your family, your life situation and preferences, remember these details about you every time you seek care and suggest treatments that make sense for you.
  • Communicate With You: Give you time to ask questions and answer them in a way you understand. Be sure you know and understand all your options for care. Ask you feedback about your experience getting care.
  • Support You in Caring for Yourself: Be sure you leave the office with a clear idea of how to care for yourself. Help you set goals for your care and help you meet your goals one step at a time. Give you information about classes, support groups or other types of services to help you learn more about your condition and stay healthy. Coordinate your care with other health providers, including behavioral health. Provide you evidence-based care.

Learn more at: http://www.ncqa.org/Consumers/ImprovingPrimaryCarePCMH.aspx

Please take a moment to read our Patient Centered Medical Home Brochure.

National CLAS Standards

Prospect Family Medicine provides effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy, and other communication needs.

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 “NCQA Patient-Centered Medical Home Recognition raises the bar in defining high quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Prospect Family Medicine has the tools, systems and resources to provide its patients with the right care, at the right time.”